The terms used that within this user agreement ("We", "I", "Us" "Ourselves", "RavalTech") address the owners of RavalTech. The terms "You", "Your", "Customer" and "They" address the user(s) that access the domain name http://www.ravaltech.com via an Internet browser or other means of accessing a website on the World Wide Web. The terms "the websites", "the website", "website" and "RavalTech website" refer to the domain names of the RavalTech website which is accessible from http://www.ravaltech.com.

1) 1.1. The entire contents the websites (including text and images), remain the copyright of RavalTech, unless otherwise stated. Any illegal copying without the prior permission of RavalTech shall be treated legally through a Court of Law and the persons responsible shall be prosecuted to the maximum extent possible under law.

1.2. As the user, you are aware that any information and/or content on the website are supposed to be used at your own risk, we are NOT responsible for anything that should happen to yourself, any other persons that can view the website and and the device(s) that you use to access the website, (such as hardware failure, loss of the data etc.).

2) 2.1. Clicking on any links that take you externally of the websites are in no way the responsibility of RavalTech. If they contain any unsuitable content and/or damage any of your hardware or software, RavalTech will not be held responsible. You are using them at your own risk and will.

3) 3.1. Any form of "hacking" is not tolerated. If anybody is suspected anybody or is found to be attempting to gain access into the website files or damaging the website in any way, you shall be reported to the Police and legal action WILL be taken against you to the maximum extent possible under law.

4) 4.1. In this section, We are going to explain the terms of the transactions between You and Us. The term "transaction" is referred to as the exchange between money and goods or service, whereby You provide Us with money and we provide you with goods or service.

4.2. Whilst every care is taken in the writing of the website pages, there may be times where an error has occurred. If this is the case, then is will be fixed as soon as possible. If We admit to an error on the website, we can refuse the transaction altogether if We feel that we should not be in the position to proceed with the transaction.

4.3. If You decide to contact Us regarding for Us to provide You with goods or service, You are agreeing to pay the FULL amount as shown on the Quotation that you will receive within 24 hours of Us completing the work. Once full payment has been received, You shall receive an invoice from ourselves either delivered by hand or by post to the address You provide to Us, or via fax to the telephone number provided by You or via email using the email address provided by You.

4.4. Payment can be made to Us either by cash or cheque in UK Pounds Sterling ONLY. Cheque payments must be made payable to the name shown on the invoice.

4.5. You are agreeing that you are paying Us the amount on the Quotation for the goods and/or services that you have asked Us to. If you ask Us to carry out additional tasks or provide additional goods, You understand and are agreeing to that there may be additional charges for this. You will be told beforehand that you will be charged an extra fee and if You agree (verbally or in writing), then the additional goods/services shall be added to the final Invoice and you will have to pay these additional charges.

4.6. If you have not paid the full amount as shown on the Invoice that you were given to by Ourselves within the 24 hour time gap, then We may consider taking legal action against You in order to retrieve the funds owed to Us.

4.7. We always aim to finish our jobs to the very best standards. If you are not satisfied with the work that has been completed by Ourselves, then simply send Us an email (support@ravaltech.com) or contact Us by some other means such as letter or telephone and We shall try to resolve the situation in a quick and easy manner.

4.8. Grade B items sold by Us are refurbished or second user goods. These items come with a 30 day warranty with Us. If the manufacturer warranty is still valid on the goods then this will still apply alongside Our 30 day warranty. If it does not, then only Our 30 day warranty applies. The 30 day warranty covers hardware faults with the item (I.e, it does not include software help, damage from misuse, accidental damage etc). In the event of a Grade B item being faulty under the 30 day warranty period, it will either be repaired or replacement at Our cost. If the item(s) prove faulty after the initial 30 day warranty period, then a charge may occur to have it repaired through Us.

4.9. We reserve the right to refuse and/or cancel a transaction for whatever reason.

5) 5.1. This section will describe the terms for any returns of goods and/or services purchased from RavalTech.

5.2. Any services that are purchased from RavalTech are strictly non-refundable since they are not physical goods which can simply be refunded.

5.3. If you are unhappy with a goods purchased from RavalTech, then under the Distant Selling Regulations, you have up to 7 (seven) days to notify and to return the goods for a refund or an exchange for a different item. This notification must be after the item has been received. You are responsible for the return of the goods to Us at your own expense for a refund or exchange with a different item. This includes the costs for returning the goods, as well as the relevant insurance. We will not be responsible for goods lost or damaged in transit once they have been posted back to Us.

5.4. The goods must be in "as new" condition and must be deemed suitable for resale.

5.5. If goods returned to RavalTech are not in a "as new" condition or for which We deem unsuitable for resale, then We reserve the right to decline the return altogether, OR charge You a 20% restocking fee, by means of deduction from the total paid by the Customer.

5.6. Any software packages which have been opened in ANY WAY (I.e, either by the shrink wrapping and/or any seals on the casing/sleeve) are not subject to a refund and/or an exchange for a different item. However, We will of course refund or exchange for a different item of your choice (subject to availibility) if the software packaging remains unopened and returned to Us in the condition in which it was sold.

5.7. Refunds are not available on downloadable software (I.e, non-retail packaged software) once You make the purchase or agree to purchase the downloadable software as there is no way of identifying if the software has been activated or not.

6) 6.1. The contents on the website are in no way connected to any persons, alive or dead.

7) 7.1. Any past, present and/or the future personnel and/or students of The Beauchamp College (Ridgeway, Oadby, Leicester, LE2 5TP, England, United Kingdom of Great Britain and Northern Ireland) are not allowed on ANY PART of the website without the prior permission of RavalTech. This includes:
a) Accessing the website and/or files if they are hyperlinked to a webpage or not.
b) If the User wishes to access the website on another computer or device that has internet access outside of the Beauchamp College (for example, of home or work).
c) Any staff or students of The Beauchamp College may only access the website if they have the permission of RavalTech, either verbally or written permission. Unless they have this permission, they are NOT allowed on ANY part of the websites.
d) Users are not permitted to access or to look at ANY PART of the RavalTech website through appearance of the screen of another user that permission has to go on the RavalTech website. Users WITHOUT permission also cannot access the website by means of using another user's networked or local User Account of somebody that DOES have access rights.

7.2 If permission is granted to access the website, you are understanding and agreeing that the website is in no way connected to past, present and/or future students or staff of The Beauchamp College - alive or dead.

7.3. If you are given written or verbal notice at a later date of gaining permission to access the RavalTech website stating that you are no longer permitted to access the websites and/or the blog then UNDER NO CIRCUMSTANCES ARE YOU ALLOWED BACK ONTO THE WEBSITE unless you receive verbal or written permission from RavalTech stating that you are allowed back onto the website. These Terms of Use are subject to change without prior announcement, is it your own responsibility to check back for any changes. IF YOU DO NOT UNDERSTAND, OBJECT TO OR DO NOT AGREE TO ANYTHING OF THE ABOVE THEN LEAVE THE RAVALTECH WEBSITE IMMEDIATELY AND ONLY RETURN IF YOU ACCEPT THE ABOVE TERMS.